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What is OEM software?
OEM stands for Original Equipment Manufacturer. These products are
like products you may have received when you bought a computer; plain
shrink wrap packaging with minimal printed documentation. This software
typically provides less support, less documentation and no fancy box.
However, these are fully registerable software with full upgrade privileges
just like the "full" retail version. *OEM is exactly the same as retail
software except there is no cardboard box. OEM software must be bundled
with computer hardware, and so this will be shipped with an unwarranted
piece of hardware. The hardware will not be warranted, and cannot
be returned.
Why is your software so inexpensive compared
to the other retailers?
We minimize our overhead by stocking mostly top selling software only
and try to get the best deals for them. We also sell what are called
OEM versions, the same software as the box version without the box
and the manual. By foregoing the fancy box and typically slim manuals
you end up saving a considerable amount. The manuals are typically
included on the CD in PDF or Word format. Considering that new versions
of software come out every 12 months or so you can use the savings
to upgrade. You get exactly the same software and often with the same
upgrade privileges. Sometimes, there are limited support options like
no free phone calls or perhaps a minor utility or limited third party
software included with the box version. These differences will be
noted on the product description page. Often the third party software
or utility may be downloaded off a web site or a similar alternative
may be available for free or as shareware. Again, it will be noted
on the products page if an alternative exists.
Which operating systems do your software support?
Unless otherwise stated all our products are for the Windows 98x,NT,2000,XP
platform.
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What currency are your prices in?
All prices listed are in US dollars.
Are there any taxes?
None for USA customers. We ship from Canada so no state or federal
tax of any type is charged for shipments going to the USA. Canadian
orders are charged any applicable provincial and GST rates.
Where are you located?
We are an online store only.
We are located at:
3495 Cambie St. Suite #558
Vancouver, BC
Canada
V5Z 4R3
What about product returns?
If you qualify for our Merchandise Return you may return the product
to us within 15 days receipt of purchase. Please email
to obtain an Return Merchandise Authorization Number (RMA). DO NOT
RETURN ANYTHING TO US WITHOUT AN RMA NUMBER. Shipping and handling
(S&H) charges are non-refundable; however we will refund your original
shipping cost if the return is a result of our error, or the product
is determined by Discount-Software.ws to be defective. Any opened
software package is not returnable.
How do I know you sell legitimate merchandise?
We actively inspect all stock we receive and have very strict internal
guidelines for the receiving and inspection of merchandise. We absolutely
do not ever sell counterfeit products.
Is your software used?
No. We do not sell used software. Occassionally a product may have
broken shrink wrap as we have very high quality checking standards
and we inspect all products that we receive for authenticity.
Do you carry products not listed on your site?
Yes we do. Although our goal is to carry the top selling products
in each category we can supply most commercial Windows software. Feel
free to
with your inquiries.
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